We are currently updating our Plan Builder and 2-day trial options. If you'd like to be notified as soon as they are back, please contact us
Shipping policy
1. Order Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays).
- During high-demand periods, processing times may be slightly extended.
- Once your order is shipped, you will receive a confirmation email with tracking details.
For order queries, please contact:
📧 support@avacado.com
📧 dtcfoodmall@gmail.com
2. Shipping Time
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Express Shipping (if available): 1–3 business days
Delivery timelines may vary depending on location and courier delays.
3. Shipping Charges
- Shipping charges are calculated at checkout.
- Free shipping may be offered on selected orders or promotional campaigns.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your shipment status.
If you do not receive tracking information within 5 business days, please contact us.
5. Incorrect Address
Please ensure that your shipping address is correct before completing your order.
- We are not responsible for delays or losses due to incorrect address details.
- If you notice an error, contact us immediately at support@avacado.com.
6. Delayed or Lost Packages
While we work with reliable courier partners, occasional delays may occur.
If your order is delayed beyond the estimated delivery time, please contact us and we will assist you.
7. Damaged Items
If your order arrives damaged:
- Take clear photos of the package and product.
- Email us within 48 hours of delivery.
- Include your order number and images.
We will review and provide a suitable resolution.
8. International Shipping (If Applicable)
- International delivery times vary by country.
- Customers are responsible for customs duties and taxes, if applicable.
If you need help regarding your order, feel free to contact us:
📧 support@avacado.com
📧 dtcfoodmall@gmail.com
Thank you for choosing Avocado. We appreciate your trust in us.